Refund Policy

Effective date: September 8, 2026 This Simple Modern edition is arranged as an everyday configuration sheet, connecting hydration and household-item review to the resulting transaction record.

This policy gives a 30-day post-delivery return window for eligible goods and explains exchanges, damaged-order remedies, shipping costs, and refund timing. A drinkware, sling, child-use, pet-use, character, or licensed-design order remains easier to resolve when the exact style and configuration stay linked to fulfillment records.

Everyday configuration sheet: Damaged, defective, wrong, or incomplete orders

Contact us promptly with the order number and an explanation. Reasonable photos can help but will not be required when unreasonable. We will arrange merchant-paid return shipping when needed and provide an appropriate replacement, exchange, refund, or other remedy. The customer does not pay to correct our error or a qualifying product problem. Current listings remain the source for item-specific measurements, compatibility, age guidance, and use facts; this passage governs the corresponding store workflow. It supplies the store-specific context for this return sequence provision.

Everyday configuration sheet: Return-cost commitment

Simple Modern pays return shipping for every approved return, including a no-reason return, and supplies a free prepaid return label. The merchant also pays return shipping for damaged, defective, incorrect, incomplete, or missing-item orders. No restocking fee is charged. For a vessel, accessory, carry item, bib, pet bowl, or ice pack, read this rule with the live capacity, material, lid, straw, handle, fit, compatibility, care, and use details.

Everyday configuration sheet: Exceptions for ordinary returns

Return the item with included parts and, when practical, original packaging. Customized goods, clearance or Final Sale items, gift cards, opened intimate or hygiene-sensitive goods, and opened food, pet food, or other consumables are not eligible for an ordinary no-reason return. These limits reflect the nature of water bottles, tumblers, shaker cups, clarity cups, lids and drinkware accessories, bottle slings, silicone bibs, pet bowls, character ice packs, and licensed sports designs but do not reduce any remedy for goods that are damaged, defective, unsafe, incorrect, incomplete, or otherwise protected by law. A drinkware, sling, child-use, pet-use, character, or licensed-design order remains easier to resolve when the exact style and configuration stay linked to fulfillment records.

Everyday configuration sheet: Inspection and refund timing

After the authorized return arrives and is inspected, we notify you and issue an approved refund to the original payment method. The financial institution normally posts it within 5–10 business days after issuance. Any mandatory remedy or required refund is not limited by this estimate. This provision is written for customers comparing hydration, commuting, school, sports, family, pet, care, or replacement-accessory needs before checkout. It supplies the store-specific context for this return sequence provision.

Everyday configuration sheet: Exchange path

State the requested replacement when you open the return. Exchanges depend on stock. If the requested item is unavailable, you may choose an available alternative or receive a refund for the returned item. Current listings remain the source for item-specific measurements, compatibility, age guidance, and use facts; this passage governs the corresponding store workflow.

Everyday configuration sheet: Pre-shipment cancellations

You may request cancellation before shipment. Contact us immediately because cancellation cannot be guaranteed after processing or carrier handoff. Once shipped, the order follows this return procedure. For a vessel, accessory, carry item, bib, pet bowl, or ice pack, read this rule with the live capacity, material, lid, straw, handle, fit, compatibility, care, and use details.

Everyday configuration sheet: Hydration-and-household configuration sheet — Return sequence

This outline places vessel, accessory, carry, child-use, pet-use, and licensed-design choices within the store's full service sequence. It moves from a timely request and authorization to prepaid return shipping, inspection, exchange or refund, and original-method settlement. This page applies specifically to Simple Modern and its selection of water bottles, tumblers, shaker cups, clarity cups, lids and drinkware accessories, bottle slings, silicone bibs, pet bowls, character ice packs, and licensed sports designs. A drinkware, sling, child-use, pet-use, character, or licensed-design order remains easier to resolve when the exact style and configuration stay linked to fulfillment records. It supplies the store-specific context for this return sequence provision.

Everyday configuration sheet: Return authorization

Email Support@Simplelodern.top within 30 days after delivery. Include the order number, item, and whether you prefer a return or exchange. Wait for authorization and the free prepaid return label before shipping. The default return address is 1264 E Montecito Dr, Globe, Arizona, 85501, United States; follow the label if it provides a different routing address. This provision is written for customers comparing hydration, commuting, school, sports, family, pet, care, or replacement-accessory needs before checkout.

Merchant contact information

Simple Modern
Email: Support@Simplelodern.top
Phone: 520-832-3208
Physical address: 1264 E Montecito Dr, Globe, Arizona, 85501, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).